Last updated October 10, 2009
The security of your personal information and your data is of the utmost importance to us. This document describes the policies we have put in place to secure the AllTrack Service and the data of our subscribers. Any changes to this policy will be reflected in this page and this document will always display the last date of update.
- Protection of your data
We take the following measures to protect your data.
- Get the barest minimum personal information from our subscribers so that we reduce the negative impact of the data falling into the wrong hands: Your phone number and email id are the only Personally Identifiable Information that we collect from you
at the time of registration. We do not require you to give us your name, date of birth, address, or any other
personal information for registration. This data is only used to communicate with you
to provide the service and to support you.
- We minimise the number of personnel who have direct access to this personal data:
Our software developers do not have access to subscriber data. Only support personnel who need to respond to your queries have the access to your email id and phone number. Among the senior management, only the
Manager of security and privacy has access to the data.
- We screen the personnel who have access to data and ensure that they are bound by contract to implement
our security and privacy policies. Failure to follow the policies will result in termination of employment as well as pursuit of criminal and breach of contract proceedings in accordance with the law.
- We limit the data that is accessible to personnel on a strict need basis. The support personnel do not have access to the data sent by subscribers in their normal use. Software developers do not have access to the
subscribers data.
- We log all accesses to and the use of registration information:
All support communications are logged along with the identity of the support personnel who
was involved in the communication.
- We take care of the storage of your data with high reliability and security. All primary data is stored with our internationally reputed cloud computing service provider. We take periodic backups of the data that are stored in physically secured areas with strict
physical access controls.
- Protection of your payment information
We direct you to our payment gateway provider (ebs.in) for all online payments and hence we do not collect or store or even have your data passing through our servers. Hence it is your responsibility to study the security and privacy policies of ebs.in and make payments only when you are satisfied. Hence we are not responsible
for the security of your payment information. For processing the payment we are required to collect your name and billing address. This information is only used to resolve any difficulties in the payment process.
- Disclaimer on security of Registration Information
Your phone number, and your email id constitute your Registration Information. We respond to messages from registered phones without further verification of the authenticity of the user on the assumption that your mobile phone will be secured by you. It is your responsibility to keep your mobile phone secure and to ensure that others do not have access to it. Securing your email id and password is your responsibility and you should intimate any breach of the above security by sending us an email at security@alltrack.in.
- Changes to the Policy and its notification
We may modify the Security Policy from time to time at our discretion
and the posting of the modified policy at this site brings the new
Policy into effect. However, we will always have the date of last
modification of the policy prominently displayed. You will be notified
by email if there are significant changes to the Security policy.
However, it is your responsibility to read this Policy
document from time to time to ensure that you understand the policy.
- Contact Person and Contact Information
All communication regarding the security policy of AllTrack and concerns regarding
possible breach of security should be directed to:
Manager, Privacy and Security,
LimberLink Technologies Pvt Ltd,
425, 12th Cross,
Sadasivanagar,
Bangalore - 560 080
Phone: +91 80 2361 2729
email: security@alltrack.in